Enaya is Dubai's government's unified health coverage programme established to provide eligible residents with access to essential, high-quality healthcare services. The programme ensures clarity of benefits, regulated access to care, and efficient administration in line with Dubai Health Authority policies, supporting a consistent and high-quality healthcare experience.
Beyond standard insurance, Enaya supports special initiatives – such as Wayakom, specifically supporting Emirati senior citizens (60+) with chronic disease control, home services, nursing care and additional medical support under the Enaya program. These services aim to improve quality of life for the elderly, aligned with Dubai's broader social health goals.
Saada is a Dubai Government healthcare programme dedicated to providing Dubai citizens with access to comprehensive and high-quality medical services. The programme reflects the Government's commitment to safeguarding the health and wellbeing of citizens through an integrated and sustainable healthcare coverage framework.
The Saada programme operates through a structured benefits model that enables eligible members to access healthcare services across an approved network of providers, in accordance with defined coverage policies and clinical guidelines. Clear enrolment processes, eligibility criteria, and regulated procedures for medical approvals and claims ensure transparency, efficiency, and consistency in service delivery.
Through Saada, beneficiaries benefit from improved access to essential healthcare services, clarity on entitlements, and financial protection when seeking medical care. The programme supports continuity of care, promotes preventive health, and upholds the highest standards of governance, contributing to a reliable and patient-centred healthcare experience for Dubai citizens.
Digital accessibility and usability through digital platforms enable individuals to view benefits, access services, and keep informed about the Saada Program. The program's user-friendly design guarantees smooth service access while upholding data security and privacy.
Almadallah Healthcare Management is the appointed Third-Party Administrator (TPA) for the Enaya programme, responsible for the day-to-day administration and management of healthcare benefits. Acting on behalf of the programme, Almadallah oversees member services, provider network management, claims processing, and medical approvals in accordance with approved policies and regulations. Through its operational expertise and established healthcare network, Almadallah ensures the efficient delivery of benefits and supports a seamless healthcare journey for Enaya beneficiaries.
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